Cookie Policy
1. Introduction
Find a Sign ("we", "our", "us") uses cookies and similar technologies on findasign.au (the "Website"). This Policy explains what cookies are, how we use them, and how you can manage preferences. By continuing to use the Website you consent to cookies unless you disable them.
2. What Are Cookies?
Cookies are small text files stored on your device. They allow us to recognise a browser, maintain session state, and measure performance. Related technologies include local storage, pixels, and web beacons.
- Recognise your device & login state
- Store preferences (e.g. filters, form inputs)
- Improve speed, reliability and security
- Provide analytics and (where enabled) advertising measurement
3. Types of Cookies We Use
a) Strictly Necessary
- Core platform operation: authentication, RFQ/cart state, CSRF protection.
- Cannot be disabled via in‑site controls because the site would not function.
b) Performance & Analytics
- Anonymous or pseudonymous usage metrics (pages viewed, errors, latency).
- Used to refine UX and capacity planning (e.g. Google Analytics or equivalent).
c) Functional
- Remember preferences (last search, geographic hints, sign category filters).
- Enhance convenience but are optional.
d) Targeting & Advertising
- Used (if enabled) to measure campaign attribution or limit ad frequency.
- May come from our domain or approved third‑party networks.
4. Third‑Party Cookies
Some cookies originate from service providers:
- Google Analytics – traffic & usage analytics.
- Stripe – payment session / fraud prevention.
- Email / CRM platforms – delivery, engagement signals.
- Security & monitoring vendors – abuse detection, uptime metrics.
Each provider operates under its own privacy / cookie policy.
5. How We Use Cookies
- Authenticate and secure sessions.
- Facilitate RFQs, orders and subscription workflows.
- Analyse aggregate usage trends and feature adoption.
- Improve performance, reliability and navigation.
- Measure marketing or trial campaigns (where applicable).
- Satisfy legal, security and compliance obligations.
6. Managing Preferences
a) Site Controls
A cookie banner or settings panel (when present) lets you opt out of non‑essential categories. Strictly necessary cookies always load.
b) Browser Settings
You can block, delete or clear cookies in your browser. Key guides:
- Chrome – Manage cookies and site data
- Firefox – Enable / disable & clear cookies
- Safari – Manage website data
- Edge – Clear browsing data & cookies
Blocking some cookies may degrade login persistence, RFQ cart behaviour, or profile preferences.
7. Data Privacy
Where a cookie or associated identifier constitutes personal information, handling is governed by our Privacy Policy. We avoid storing sensitive personal data directly in cookies.
8. Updates
We may revise this Policy to reflect technology, regulatory or business changes. The Effective / Last Updated date shows the current version.
9. Contact
Questions: support@findasign.au
Find a Sign – ABN 45 337 110 671
Disabling all cookies may impair essential marketplace functionality.